We are Covid-19 Secure


Helping keep you and our team safe is our top priority. Here is a summary of some of the measures we have introduced...

Social distancing - We have built individual spaces for each of our dining tables which have been screened or distanced from the next table. Tables outside are well spaced. Staff will distance themselves from tables when possible. The bar has also been screened as well as all kitchen hatches.

Touch free sanitising stations with 70% alcohol gel will be at the entrance to the premises. Sanitising stations will also be installed at toilets, tills and kitchen porter hatches.

Staff will thoroughly wash hands frequently and sanitise every time they clear used crockery, cutlery and glassware.

Extra sanitising of door handles, card machine terminals and till screens.

Sanitising of tables and chairs after every sitting.

Cutlery and condiments will be served to the customer after they’re seated. Salt and pepper will be in sachets.

Table service only inside. Customers must be assigned to a table.

We are encouraging contactless payments rather than cash or chip and pin.

Staff will be wearing gloves and face coverings but we’ll still be smiling

Our full 'Covid 19 Secure’ Risk Assessment is available to view Click here

Things may take a little longer than usual so please bear with us in all aspects of our service at this challenging time. Thank you in advance for your patience.

the shack falmouth covid secure